Private Client Consultant

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.

The Burberry Private Client Consultant develops and cultivates relationships with new and top clients; delivering a personalized and elevated experience with commercial success. The Consultant will achieve budgeted results through consistent service excellence, regular clienteling and targeted networking activities over time. As a brand ambassador, the Consultant ensures he/she represents Burberry at all times in an elegant and hospitable way. As a clienteling expert, the Consultant demonstrates excellence in selling, styling and wardrobing skills. As a team player, the Consultant works with the rest of the retail team to drive sales and productivity and leads by example.

- Drive and deliver personal sales and KPI targets by cultivating existing client relationships - Execute all sales initiatives driven by the Burberry Private Clients Manager - Deliver the Burberry Experience to the highest standard by adhering to all BPC policies and guidelines. - Provide a luxury service experience and demonstrate expertise in styling and wardrobing. - Be proactive in generating and executing group appointments - Be efficient in following-up and delivering after-sales services to our top customers - Work mostly "by appointment" to provide a personalized service and build relationships with our top clients to promote loyalty and incremental purchases. - Demonstrate creativity in generating new business in the stores and increasing our top clients sales - Proactively network to identify new local business opportunities - Drive client cultivation in store by partnering with other sales associates across all departments - Share client feedback and sales opportunities with line managers and Burberry Private Clients Manager - Share best practices and knowledge with the Burberry Private Clients Corporate team - Partner with Burberry Private Clients Manager to generate new business

- Experience in servicing luxury clients - Experience in networking and building relationships - Experience in dealing with local as well as multicultural clients - A proven track record in delivering sales and exceeding targets