Customer Account Executive

Britec is committed to keeping its clients on the cutting edge of technology, developing “right-fit” solutions to help them achieve their business goals. Britec’s staff is a group of highly trained, certified professionals with a vast array of expertise.

Position Responsibilities: - Under a moderate level of supervision, successful candidate will work to identify and secure strategic service, hardware and software sales opportunities - Managing point of contact for customers for all aspects of activity in the engagement - Complete ownership of the sales cycle (prospecting to sales closure) within the managed accounts - Identify and develop new revenue streams for short-medium-long-term revenue growth and maintaining relationships with customers and partners to achieve repeat / new businesses - Efficiently and effectively analyze client needs and propose solutions - Identification and qualification of product, solution and service opportunities leads within managed accounts - Communicates with Project Managers and delivery teams to prioritize and ensure timely delivery - Proposes projects for process improvement, technical enhancements, and cost savings efforts - Develop proposals, negotiate with clients during pre-contract signing, through contract closure and during all phases of engagements in between - Responsible for invoicing, ensuring prompt collections, debtors analysis and management - Complete responsibility for each engagement’s success - Ensure customer satisfaction by providing responsive service to customer needs

Qualifications: - A post-secondary degree in Business or Sales & Marketing, or a B-Com degree with experience in technology related sales - The ideal candidate will possess a proven track record of consistent sales experience in software/hardware/technology with sales achievement above sales targets - Proficiency with standard PCs and software (Windows, MS Office, Outlook) - Excellent understanding of business professionalism and the ability to work effectively under pressure within a fast-paced team environment - A Team player who networks effectively with other organizations key decision makers - Commitment to customer satisfaction and customer loyalty - Experience with sales and marketing software - A valid driver’s license and reliable vehicle are required for this position - Occasional out of town travel may be required Abilities & Skills Required for Success: - Focus on consistently providing excellent quality customer service - Highly developed communication (both verbal and written), relationship building, and customer service skills - Ability to build relationships with all levels of management and executive - Detail orientated with excellent organizational skills - Flexibility within work environment and duties - Work with minimal supervision - Superior time management and ability to prioritize tasks - Business knowledge and experience in a computer solutions environment - Proactive with the ability to solve problems effectively and rapidly using excellent analytical skills - Able to effectively manage multiple tasks and meet deadlines consistently - Able to work well under pressure - Takes initiative - Resourcefulness - Setting goals and objectives