Information Technology Support Specialist
Braintree
(New York, New York)Job Posting Details
About Braintree
We provide the global commerce tools people need to build businesses, accept payments, and enable commerce for their users. It’s the simplest way to get paid for your great ideas -- across any device, and through almost any payment method. Merchants in more than 40 countries worldwide can accept, split, and enable payments in more than 130 currencies using Braintree.
Summary
Braintree is growing the team and looking for an IT Support Specialist to support the office technology infrastructure that enables Braintree to operate smoothly.
Responsibilities
* Support OS X and Windows users (e.g. software installs and VPN troubleshooting)
* Provision, manage, and repair of employee's laptops
* Enforce best practices of office IT security
* Provision and support of VOIP telephony and telepresence equipment
* Support wired and wireless networks
* Create documentation for frequently asked questions
* Asset management and procurement
Ideal Candidate
* Proficient at the command line
* Passion for open source software
* Familiarity with the tenets of Unix philosophy
* Knowledge of identity management / authentication systems (LDAP/Radius)
Questions
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