Staff Site Reliability Engineer

Box (NYSE:BOX) is the Cloud Content Management company that empowers enterprises to revolutionize how they work by securely connecting their people, information and applications. Founded in 2005, Box powers more than 71,000 businesses globally, including AstraZeneca, General Electric, P&G, and The GAP. Box is headquartered in Redwood City, CA, with offices across the United States, Europe and Asia.

We're looking for highly motivated and talented developers for the Cloud Services Engineer team. Come be part of Box, a proven leader in the enterprise collaboration space, and be part of a winning team that is responsible for running our production services.

* Develop software to help drive opportunities to improve automation for deployment, management, tooling and visibility within the engineering team * Work cross-functionally amongst a variety of teams and be a core contributor in every significant engineering solution that we deliver to our stakeholders * Develop a deep understanding of the various services and applications that come together to deliver Box's services * Augment existing instrumentation to build a cohesive picture of the characteristics of our systems with special attention to points of failure * Design new tools and smart alerts that help discover failures/issues in a timely fashion and work with engineers to identify root cause and fix issues * Perform code reviews, evaluate implementations, and provide feedback about potential tool improvements * Define and evangelize cloud-related optimizations and best practices to improve reliability and performance

* Demonstrable knowledge of TCP/IP, HTTP, distributed systems, and experience supporting multi-tier web application architectures in a web scale environment * Solid understanding of application design, including the operational trade-offs of various designs * Solid understanding of Unix/Linux internals * Demonstrated coding skills, preferably in Python * 8+ years experience in production service trouble-shooting that spans applications, systems and network * BS/MS in CS or Engineering