Inside Sales Representative

Axon's products protect life. Axon provides advanced Electronic Control Devices (ECDs) for use in the law enforcement, medical, military, corrections, professional security, and personal protection markets. Axon devices use proprietary technology to incapacitate dangerous, combative, or high-risk subjects who pose a risk to law enforcement officers, innocent citizens, or themselves in a manner that is generally recognized as a safer alternative to other uses of force.

An Inside Sales Representative is responsible for selling and introducing products and services to established and new customers. The Representative will fulfill requests for orders, quotations, and lead times. The primary duty involves tracking and following up on leads the organization generates via web, mail, training course and other campaigns. In addition, this person will be responsible for prospecting and creating demand in a given territory for all Axon products.

* Developing and accomplishing a regional sales plan that includes lead generation, field sales engagement, and prospecting to help meet or exceed quarterly and annual sales targets * Participating fully in training sessions, meetings, skill-building and professional development classes * Identifying decision makers amongst the targeted leads or accounts in order to start sales process * Maintaining and expanding the CRM (Salesforce) with prospects or accounts * Outbound and inbound account management * Supporting the reseller communication channel throughout the sales process when needed * Attending sales group meetings concerning sales targets or forecasts and reporting on market situation * Handling changes in sales orders and communicating those changes with related departments * Providing effective product demos for end-user customers via phone and web conferencing * Emphasizing The Axon Experience by promoting product features and benefits, discussing credit terms, quoting prices, and preparing sales orders * Creating and delivering qualified opportunities to the field teams * Capturing of accurate and complete information in Customer Relationship Management system (Salesforce) * Attending industry conferences and regional training's to develop industry expertise

* Able to work in fast-paced, self-directed entrepreneurial environment * Exceptional verbal and written communication skills * Highly proficient computer skills including MS Word, PowerPoint, Excel and Outlook * Excellent telephone sales personality skills * Advanced expertise in CRM software solutions * Prominent organization and presentation skills * Excellent time management skills * Highly energetic self-starter * Decision-making, problem resolution and creative thinking skills * Able to multi-task among shifting priorities * Should be honest, assertive, and systematic * Bachelor’s Degree * Relevant training in inside sales * 2-3 years in an inside/telesales role * Salesforce or equivalent CRM experience