IT Infrastructure Specialist

Axis Communications

(Chelmsford, Massachusetts)
Full Time Travel Required
Job Posting Details
About Axis Communications
Axis offers intelligent security solutions that enable a smarter, safer world. As the market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to customers through a global partner network. Axis has long-term relationships with partners and provides them with knowledge and ground-breaking network products in existing and new markets.
* You will be the first dedicated Infrastructure resource based in North America as part of the Information Systems unit within Axis. * Provide and maintain a secure, reliable and effective global IT infrastructure at Axis. * Design and maintain Axis server & virtualization platforms, network, storage & backup, security, remote access, cloud platforms and phone systems. * Work closely with R & D to design and implement the infrastructure and services used in our commercial offerings. * Represent the region and its needs, while still working closely with both the local IT team and the overseas Infrastructure team based in Sweden. * With responsibility for over sixty sites around the world, direct involvement in the commercial offering and always striving to stay independent from consultants by keeping expert knowledge in-house - we are not your typical IT department.
Ideal Candidate
**What We Are Looking For** * Several years of working experience in a global IT environment * Comprehensive understanding of the complexities of an ever changing environment. * Team player who can work independently if needed. * Open and driven personality with a passion for what you do. * Great customer-service and inter-personal skills. **What you’ll need** * At least 7 years of experience in the IT industry * Effective verbal and written communication skills * Strong experience and knowledge of: * Switching/Routing * HP switches * LAN, VLAN, WLAN & WAN technologies * OSPF, BGP (Cisco platform) * Cisco Call Manager * IP phones and VCEs * Network and CUCM provisioning of new units (ports, DNS, DHCP, CUCM-related) * Troubleshooting of network issues affecting existing units * Troubleshooting of registration, SIP and SCCP-related issues * Voice/Video Tier-2 troubleshooting * Devices registration * Extension and URI-based call routing issues * SIP trunks and ILS * Eventual poor quality scenarios * GeoDNS * Escalation to and further troubleshooting with vendor (Cisco) when needed * Expressways infrastructure * Manual backups * Reactive support upon notifications * Basic call set-up troubleshooting * Support to Tier-1 (Helpdesk) on eventual issues affecting VCEs in Lund * Escalation to and further troubleshooting with vendor (Cisco) when needed * Firewalls * Cisco ASA/IOS * PF or IPtables/NFtables * Infrastructure services * DNS/NTP/DHCP * Web Proxy * Radius * Load balancing mostly KEMP * Network * TCP/IP knowledge at expert level * 802.1x and EAP * OS * Linux Debian/Ubuntu/RedHat * FreeBSD or similar BSD * Windows server * Other * Integration with cloud * Good understanding of encryption and PKI * Experience from company integration * Juniper Client VPN **Physical Demands and Travel** The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical Demands: Employee is occasionally required to lift 20-25 lbs. * Expected travel time for this position is approximately 25-40%
Compensation and Working Conditions
Benefits Benefits included


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