Client Relationship Manager

Assurant, Inc. helps people protect what matters most to them. We provide specialty protection products and related services to safeguard against risks. With a strong commitment to service, sophisticated technology and an array of flexible tools, we build solutions to meet customers’ needs.

The Client Relationship Manager will serve as an internal and external liaison between our clients and Assurant departments including performing project management functions and implementing new products and programs and/or identifying new opportunities with existing clients and growing existing programs. Primary Job Accountabilities/ Responsibilities: * Manage client relationships by building and maintaining a positive relationship with key client contacts at all levels of partner organizations. * Perform project management functions for client projects and new product/service implementations. * Ensure deliverables from Assurant are provided on time, every time and provide updates on various business reports or initiatives. * Grow client's existing business through the introduction of new products and services. * Evaluate client's financial performance and provide management and clients with recommendations to assure program profitability. * Troubleshoot and source appropriate support channels internally and monitor progress of all tasks through regular follow-up and escalation as necessary. * Support internal and external training on new programs/products.

Qualifications Required: * Bachelor's degree or minimum of 3 years experience in Marketing/Business. * Minimum of 3 years account executive/client management experience. * Proven intermediate skills on Microsoft Word, Excel and Power Point. * 1 yr. experience managing projects. * Proven Ability to prioritize and work on multiple projects simultaneously. * 25% Travel Desired Experience: * Experience in completing action plans and projects, exposure to budgets, expense control reports or financial statements preferred * The ability to clearly articulate ideas both verbally and written; excellent presentation skills. * Experience with Cable, Satellite, e Tail, Retail, Mobile or Extended Service Contracts a plus.