Marketing Technology Program Manager

Welcome to Arthrex we are a global medical device company and leader in new product development and medical education in orthopaedics. With a corporate mission of helping surgeons treat their patients better, Arthrex has pioneered the field of arthroscopy and developed more than 7,500 innovative products and surgical procedures to advance minimally invasive orthopaedics worldwide.

The Program Manager is primarily responsible for managing enterprise-wide and/or global projects and programs. The Program Manager provides leadership with the ongoing establishment and success of the implementation of program/project management best practices. This includes adhering to policies and procedures necessary to ensure efficient and effective execution of a portfolio of programs and regular delivery of enhancements and smaller projects.

* Manages enterprise-wide and/or global projects and programs. * Facilitates multi-disciplinary, large scale projects and programs with full project life cycle management. * Manages Project Managers both internal and external to the company. * Serves as Project Manager on medium to large sized projects. * Mentors/coaches Project Managers and Project Coordinators. * Presents and is accountable/responsible for the success of projects within the scope of overall program. * Manages schedules, identifies risks, and communicates program/project status to key stakeholders and senior management. * Oversees financial aspects of projects including KPI reporting relative to project progress. * Applies Organizational Change Management methodologies. * Works with leadership to define program structure such as roles, responsibilities, accountabilities and KPIs. * Participates in strategic planning sessions with both stakeholders and management to determine the scope and objectives of each project. * May supervise Project Management personnel. * Occasional travel may be required. **Incidental Duties** The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

**Education and Experience:** * Bachelor's Degree in Computer Science/MIS/Business Administration required, MBA preferred. * 5 plus years’ of program management utilizing program management methodologies in successively more responsible leadership roles up to or including Project and Program Management required. * Prior experience leading global, enterprise-wide implementations involving implementation partners preferred. * Prior experience in utilizing formal Organizational Change Management best practices in enterprise programs a plus. * Healthcare industry experience a plus. * Experience with marketing programs such as Terminology & Translation Management is a plus. * Knowledge of the Systems Development Life Cycle (SDLC) and Agile (Scrum) methodologies and software practices is strongly preferred. **Knowledge and Skill Requirements/Specialized Courses and/or Training:** * PMP or PgMP Certification preferred. * Agile/Scrum certification is a plus. * Strong negotiating, influencing, and conflict resolution skills. * Ability to build, nurture, and maintain relationships with all levels of the organization. * Demonstrated ability to handle a variety of assignments simultaneously and to work under deadline pressure. **Machine, Tools, and/or Equipment Skills:** PCs and have a command of Excel, PowerPoint, and Word plus any additional communications equipment as needed.