Support Specialist

Artech Information Systems, LLC

(Bentonville, Arkansas)

Full Time

Job Posting Details

About Artech Information Systems, LLC

Global Workforce Solutions.Maximized

At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.

Summary

The ideal candidate will have general knowledge across multiple software/hardware platforms and the ability to troubleshoot and take corrective actions based on documented process and procedures. Have a positive attitude and demonstrate tact as well as sensitivity in customer situations as well as communications while projecting a positive image. The candidate will also have an understanding of Change Control and Escalation processes.

Responsibilities

Strong skills with AIX 5.2/5.3/6.1 and SUSE Linux SLES 10/11 Operating System in large enterprise environment.
Good understanding of XEN virtualization, Pacemaker and DRBD on SUSE Linux in large enterprise environment.
Knowledge of Windows 2003/2008 Operating System
Knowledge of Vormetric Encryption on AIX and SUSE Linux Operating System
Strong skills with Incident and Change management using Remedy 7
Strong skills with Shell Scripting (Korn, Bash, Perl)
Strong Leadership skills

Ideal Candidate

Strong skills with AIX 5.2/5.3/6.1 and SUSE Linux SLES 10/11 Operating System in large enterprise environment.
Good understanding of XEN virtualization, Pacemaker and DRBD on SUSE Linux in large enterprise environment.
Knowledge of Windows 2003/2008 Operating System
Knowledge of Vormetric Encryption on AIX and SUSE Linux Operating System
Strong skills with Incident and Change management using Remedy 7
Strong skills with Shell Scripting (Korn, Bash, Perl)
Strong Leadership skills