Technical Delivery Manager

Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation.

Apply Now Appian is looking for a hands-on Technical Delivery Manager to provide post-sales ownership over multiple accounts and support our growing business. As a leader within Appian's Professional Services organization, you will be responsible for the delivery of projects utilizing Appian's cutting edge BPM software technology. Your focus will be spread across multiple customers and you’ll work directly with key project and executive stakeholders throughout the entire project life-cycle to ensure client satisfaction and adoption. You will also play a significant role in supporting new business software and services opportunities.

* Oversee the delivery of Appian projects at customer accounts within region to ensure deployment matches client executive and business sponsor expectations * Mentor a team and manage multiple large-scale projects simultaneously, nurturing them from inception to launch while collaborating with stakeholders and establishing realistic development guidelines * Interface with Appian Sales, Marketing, Engineering, Product Management, and Product Support * Work with delivery partners within region to augment Appian led engagements with partner resources as well as to supplement partner led engagements with Appian resources

* You have experience supporting pre-sales activities with your ability to quickly understand processes and to develop technical solutions to support client business strategy * You have prior software consulting experience, ideally in a ERP, Portal, BPM/Workflow, DM or EAI related setting * Agility is your mantra and building quality software is your goal * You’re well educated, with at least a BS in Computer Science or related field/degree in addition to 8+ years of experience * You have experience with configuration, deployment, and testing of enterprise software applications * You have experience with Business Value Analysis and leading customers towards measurable ROI * You have excellent communication skills and keep the lines of communication open by circulating reports that keep stakeholders in the loop on project status and in-sync with the latest development schedule and priorities