Desktop Support

Apex Systems, Inc. was founded in 1995 by Brian Callaghan, Win Sheridan and Jeff Veatch, three friends who met at Virginia Tech. They were inspired to start Apex for three main reasons – to treat job seekers better, to provide a better service for companies, and to build a company where the best recruiters and sales staff would want to work.

Apex Systems, the Nation's 2nd largest staffing firm, has a need for a Desktop Support Technician opportunity working for a reputable leader in the IT industry. This Desktop Support Technician will have excellent customer service, at least 3 months of IT experience, and will be a vital part of a high profile team.

* Role is primarily a Windows 7 Desktop Support Technician. * Technician will provide in-person end user support to higher level executives. * Responsible for installation and maintenance of moderately complex hardware/software systems and supporting larger user groups. * Confers with end users to determine software of hardware requirements. * Installs new and maintains existing hardware/software. * Impact is on one or more areas, functions or processes. * Responsible for single or multiple applications. * Strong ability to develop business relationships and communicate effectively with the user community.

**Requirements:** * Strong troubleshooting skills. * Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment. * 30% local travel required * You WILL be required to find parking downtown **Additional Requirements:** * Must be able to pass an extensive criminal background check investigation (no exceptions) * Must be able to pass a drug test (no exceptions) * Must be able to pass a Technical Screen over the phone (10 IT questions)