Sales and Cashiering Associate

American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), the world’s leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters.

We are currently seeking part-time seasonal Sales & Cashiering Associates.
You must be willing to work Fridays, Saturdays, Sundays and holidays. All positions require that you be available to work all shifts, to include an opening, mid-shift and closing shifts on any of these days. Work schedules will vary from week to week.

• Provide outstanding assistance to customers while ensuring an exceptional quality experience at American Girl Place.
• Maintain a high level of professionalism in both appearance and attitude.
• Actively listen to customers, answer questions and provide assistance.
• Taking initiative to increase knowledge of total store products and services. Is knowledgeable of upcoming events and AG news, and actively informs customers.
• Ring sales, handle returns, turn returns into exchanges.

• Must be willing to work Fridays, Saturdays and Sundays; including evenings, weekends and holidays.
• A minimum of 6 months to 1 year specialty retail and/or customer service experience.
• Successful candidates would have high energy, organizational skills, flexibility, and a positive attitude.
• Possess the ability to be flexible and adapt quickly to the pace of the business and its needs.
• Must enjoy children and possess a warm and friendly demeanor.