Senior Quality Assurance Engineer

American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.

Senior Quality Assurance Engineers that join our Technologies team can be assigned to one of several exciting teams that are developing new virtual Internet-based payment solutions, customer service portals, online merchant services support and integration, credit management tools, and suites of web-based applications for cardmember targeted offers that will span over 20 international markets. You will be part of a fast-paced, entrepreneurial team responsible for delivering world-class cardmember experiences across multiple channels, including native iOS, Android, web, social integration, Java services, and APIs. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers.

Responsibilities include, but are not limited to: * Create and drive goals for test automation * Provides guidance and subject matter expertise to engineers on testing and Quality Assurance (QA) methodologies and processes * Works with engineers to drive improvements in code quality via manual and automated testing * Responsible for managing the definition, implementation, and integration of quality principles into the design and development of software and IT processes * Involved in the review of requirements specifications for weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations * Plans and defines testing approach, providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios * Develops test plans, testing resource requirements, and overall scheduling of testing activity * Responsible for developing manual and automated test cases and configurations needed to meet testing of business requirements * Executes test cases/scripts to ensure delivery of quality software applications * Monitors and tracks resolution of defects, coordinating with engineers in order to prevent, report, and resolve * Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status * Identifies opportunities to adopt innovative technologies * This “rebel with a cause” looks beyond the obvious for continuous improvement opportunities

Qualifications * 7+ years of experience in IT, with an emphasis on QA, and proven ability in writing test cases, running functional, automated, or performance tests, and managing defects * Experience with Agile, other rapid application development methods, and Waterfall SDLC * Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing * Experience in working with testing automation tools like JMeter, HP Load Runner, HP Quality Test Professional, HP Quality Center, open source tools Selenium (Selenium IDE, Selenium RC, Selenium Web Driver), JUnit, Eclipse, and preparation of automation test framework * Strong written and verbal communication skills Ability to effectively interpret technical and business objectives and challenges Ability to think abstractly and deal with ambiguous/under-defined problems * Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software * Ability to enable business capabilities through innovation is a plus * Experience with coding skills across a variety of platforms (JAVA, HTML5, DB2, XML, and Mainframe Cobol) is a plus * Knowledge of web security and encryption technology is a plus * Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus * Experience with payments technology and industry is a plus * Bachelor's or Master's Degree in Computer Science, Computer Engineering or equivalent work experience