Community Manager, Making Strides Against Breast Cancer

Together with our millions of supporters, the American Cancer Society (ACS) saves lives and creates a world with less cancer and more birthdays by helping people stay well, helping people get well, by finding cures, and by fighting back.

Executes a portfolio of community-based events, with accountability for significant income targets, as well as event-related mission and advocacy activities. Ensures goal achievement through the effective leadership, engagement, empowerment and mobilization of event volunteers.

* Accountable for the achievement of income performance targets for a portfolio of community-based events. * Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events. * Implements best practices for event revenue growth; drives and encourages creativity and innovation at the event level. * Engages, trains and manages relationships with community volunteers to ensure successful events execution. * Manage temporary and/or part time Strides staff team to ensure successful events execution (for urban model MSABC events). * Collaborates with Corporate & Distinguished Partners and Health Systems staff to maximize event success; leverages opportunities to engage constituents from corporate, distinguished partners and health systems activities in events through event sponsorship and participation * Works in partnership with Health Systems staff for achievement of identified event-related mission goals, including enterprise-wide initiatives. Integrates mission/cancer control activities messaging and within events. * Partners with enterprise support functions and ensures appropriate support is provided for successful execution of events. * Utilizes available tools and processes to maximize event results, including online fundraising. * Utilizes and responds to customer satisfaction survey, comparative event and success factors data. * Monitors progress against objectives; adjusts plans and manages contingency efforts and resources as required. * Ensures strong logistical coordination for assigned events. * Facilitates volunteer retention and ensures meaningful volunteer recognition. * Utilizes defined processes to ensure timely and accurate event data entry. * Ensures compliance with ACS policies, including employment, risk management, event and cash handling, and financial controls. * Works in partnership with ACS CAN, including efforts to increase ACS CAN membership. * Actively demonstrates and cascades the enterprise-wide mindsets: integrity, collaboration and stewardship.

* Bachelor’s degree in related field and/or equivalent combination of education and experience. One year related experience preferred, working within a multi-million dollar organization a plus. * Excellent written and verbal communication, presentation, and interpersonal skills. * Able to work successfully in a diverse team environment. * Ability to recruit, train and motivate community-based volunteers. * Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills. * Proven relationship building, persuasion and influence skills. * Strong customer service orientation, with extensive experience in effectively addressing and resolving issues with constituents. * Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events. * Outcome driven; strong project management ability. * Able to work through others to accomplish goals. * Strong market, community and constituent perspective. * Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments. * Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures. * Proficient in computer-based information systems. * Must have access to car or be able to transport materials to and from meetings and special events/programs. Must be able to staff evening and weekend committee meetings, events and programs. Must be able to lift 30 lbs and perform set up / take down of event equipment.