Billing Analyst

Ambit Energy

(Dallas, Texas)
Full Time
Job Posting Details
About Ambit Energy
Ambit Energy provides electricity and natural gas services in deregulated markets across the United States, primarily marketed through a direct sales channel of more than 400,000 Independent Consultants.
* Responsible for the timely and accurate invoicing of customer accounts. * Ensures accuracy through the review and validation of a controlled sample population of invoices on an ongoing basis to identify billing issues/improvements. * Audits daily bill runs to identify issues; coordinates resolution and re-bill requirements to ensure accurate bill creation post resolution. * Documents billing issues/improvements for resolution/change implementation. * Identifies operational root causes, IT root causes and expected outcomes for billing issues. * Actively contributes to identification of optimal resolution and vetting of system logic with IT department. * Communicates billing issues with the technical department(s) and leadership to ensure timely resolution. * Acts as subject matter expert for all areas of responsibility for both Ambit and the utilities. * Executes special projects with high level oversight by leadership. * Performs validation of system fixes to ensure system changes produce the desired outcome including the validation that other areas are not negatively affected. * Makes business decisions routinely where there is minimal impact to the company. Understands what large impacts are and engages leadership when needed. * Contributes suggestions and ideas in line with regulatory rules to guide decisions that affect areas of responsibility utilizing advanced knowledge of Ambit billing practices and other processes that drive charges/adjustments on invoices. * Ensures the timely processing of all billing transactions. * Monitors and tracks billing transactions to ensure efficient and accurate processing. * Documents processes to be utilized by your direct peers, leaders and other Ambit departments. * Recognizes, reconciles, and corrects mismatched billing data based on, established business rules. * Builds internal and external relationships through exceptional problem solving, ownership, and follow-through. * Full time physical attendance is an essential element of the job.
Ideal Candidate
* Ability to work in a fast-paced, deadline oriented environment. * Strong organizational, interpersonal, communication and analytical skills. * Highly attentive to detail. * Intermediate to Advanced Microsoft Office skills (Excel, Word, and Outlook). * Basic Microsoft Visio skills. * Ability to interpret and modify SQL queries. * General understanding of State Utility Commission regulations related to the invoicing of customers. * Familiarity with EDI transaction processing and transaction referencing. * Experience with data quality processes, system audits or invoice reconciliation required. * 2-4 years billing experience. * Bachelor’s degree in Accounting, Finance, Business Administration or a similar field of study or equivalent experience.


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