Senior Business Analyst

Physicians' offices, hospitals and post-acute care organizations strive toward providing the best patient care. We are a trusted partner at every turn. The solutions, services and community that Allscripts offers can help you achieve clinical and financial goals.

The primary purpose of this role is to create the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.

* Work under the direction of the Manager to provide application solutions for assigned business areas * Possess senior level functional knowledge of assigned application technology * Interact with business users to understand new business requirements and enhancement requests * Serve liaison role between application technology vendors, internal IS groups, and business users * Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases * Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analyst * Interact with Systems Analysts during the software build and/or configuration process and testing process * Perform functional application configuration and configure /run reports at user request * Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using business scenarios and use cases * Ensure programs meet business specifications * Demonstrate new functionality to business users seeking inputs on future direction * Review vendor provided documentation and user manuals needed to support the product * Directly interface with business users by responding to support calls escalated by the Service Desk * Participate in user focus groups and requirements workshops, vendor training and demonstrations * Assist in supporting activations and rollouts * Consistent efforts to deliver quality solutions as per agreed scope * Customer focus and close alignment with the customers’ business objectives * Ensure efforts to continually improve domain knowledge * Ensure the quality of the deliverables as per the defined defects standards * Document issues with resolutions and share with team members to improve team productivity * Provide data to generate team performance metrics * Knowledge transfer with other team members to improve overall team education level * Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders * Adherence to the defined standards * Take initiative and drives to bring to logical conclusion; proactive approach * Provide accurate and timely information and escalates when there are issues * Actively participate in meetings and make valuable contribution

**Academic and Professional Qualifications:** * Bachelor's degree preferred and/or other relevant combination of training and experience Experience: * 2-5years industry experience preferred * 5-10 years practical experience in providing business process and functional support for assigned product preferred **Travel Requirements:** * May require local travel * May require other travel for business needs **Working Arrangements:** * May require after hours on call support * Work is performed in a standard office environment with minimal exposure to health or safety hazards