Associate Technical Writer

In the laundry business, reliability makes all the difference. We are committed to our customers. Commercial laundry isn’t part of our business — it is our business. And we do it better than anyone else in the world. We take great pride in being a world leader. We are not satisfied and never will be. Our goal is unmatched reliability and excellence. It's what makes us who we are — the undisputed global leader in commercial laundry equipment. We are Alliance.

Researches, writes, edits, and proofreads technical documentation, such as user's manuals, parts manuals, quick reference guides, troubleshooting manuals, and other collateral documentation for all applications as needed.

* Organize, format, markup, and proofread technical text, translated text, and graphics for internal and external distribution. * Maintains existing documentation while creating new documentation for incremental material releases. * Proactively interface with technical experts within Alliance Laundry Systems to develop technical content and ensure timeliness and accuracy of material publication. Meet schedule deadlines for deliverables. * Ensure that all materials/documentation meet established standards for accuracy, presentation quality, style, grammar, and composition. * Manage and coordinate schedules for technical literature. * Enter data into department databases related to projects, model numbers, etc. * Assist Instructional Designers in development of online courses via web research and reviewing existing technical information.

**Knowledge/Experience:** * 1 to 3 years of experience as a technical writer or directly related experience * MS Office skills - Word, Excel, and PowerPoint * Fluent in file management and use of Windows * Experience in Frame Maker and Illustrator preferred. * Experience in Content Management Systems a plus **Skills and Abilities:** * Must be able to work in a multi-tasking environment with stringent deadlines * Excellent oral and written communication skills * Able to work as part of the documentation development team **Education:** * Bachelor's degree in technical communication, English, journalism, or related field, or equivalent experience. **Physical Requirements:** * Position involves sitting long periods, standing, manual dexterity, stooping, bending and minimal lifting.