Inbound Sales Associate

American International Group, Inc. (AIG) is a leading global insurance organization serving customers in more than 100 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States.

As an Associate on our Inbound Call Team, you will use your excellent communication and sales skills to provide detailed product information and respond to agent inquiries. As a member of our team, you will have the opportunity to conduct work that is fulfilling and meaningful. This important and highly visible role is SunAmerica’s “front-line” position that handles advisors’ inquiries regarding product features, performance data, hypothetical illustrations and literature requests. You are a sales ambassador providing our advisors exceptional experience on every call!

* Successfully complete training course learning about SunAmerica’s product line, sales processes and systems. * Become subject matter experts on Variable Annuities and product lines. Acclimate to continuous updates and changes to products and firms rules of engagement. * Proactively learn aspects of the retirement industry and how business is conducted in the 3 major Financial Planning channels (Financial Institutions, Independent Financial Advisors, and Wire House firms) * Handle inbound calls in rapid succession, simultaneously utilizing up the SunAmerica systems, while striving to handle every customer interaction as successfully as possible. * Build rapport with internal departments and external sales contacts to achieve sales goals.

* Strong sales skills. * Excellent communications skills, both verbal and written. * Strong Analytical skills. * Ability to learn new skills in a short amount of time. * Ability to prioritize responsibilities and multitask throughout the day. * Banking and/or financial services experience preferred, but not required. * Prior call or sales experience a plus. * Flexibility for multiple shifts a must! Shift Start Times 5 AM to 8 AM. * Bachelor’s Degree preferred but not required. * FINRA licenses preferred but not required.