Parts Pro

Advance Auto Parts

(Gastonia, North Carolina)
Full Time Part Time
Job Posting Details
About Advance Auto Parts
Headquartered in Roanoke, Va., Advance Auto Parts, Inc., the largest automotive aftermarket parts provider in North America, serves both the professional installer and do-it-yourself customers. Advance operates over 5,200 stores, over 100 Worldpac branches and serves approximately 1,300 independently owned Carquest branded stores in the United States, Puerto Rico, the U.S. Virgin Islands and Canada. Advance employs approximately 74,000 Team Members.
Summary
Professional level sales position capable of supporting advanced functions for both DIY and DIFM. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY/DIFM customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Responsibilities
Primary Responsibilities * Provide GAS2 selling experience for DIY and DIFM customers * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service and store appearance standards * Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities * Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * Provide DIY services including battery installation, testing, wiper installs, etc.
Ideal Candidate
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Ability to speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Ability to read and interpret financial and operational reports * Ability to understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Ability to complete basic math accurately: addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals * Ability to use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Ability to work an assortment of days, evenings, and weekends as needed

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