Inbound Sales Representative for New Residential

ADT Security

(Jacksonville, Florida)
Full Time
Job Posting Details
About ADT Security
ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles.
Summary
To receive telephone calls from relocating customers and successfully position the call for a sale or to schedule a field appointment for an outside sales representative.
Responsibilities
* Take qualified customers through critical selling path of gathering information, determining needs and scheduling installation appointment or scheduling an appointment for a field sales representative. * Must be a subject matter expert on relocation offers and promotions. * Ensure customer satisfaction by providing a high level of service to retain customer. * Work with other business units to resolve relocation issues (i.e. service, technical, credit/adjustments, etc).
Ideal Candidate
**Education/Certification:** * High school diploma. **Experience:** * One year of strong sales experience preferred. **Skills:** * Demonstrated sales ability, including closing skills. * Ability to probe, conduct needs analysis and make appropriate recommendations. * Strong communication skills. * Ability to perform multiple tasks in a high call volume environment. * Basic typing\PC experience required.

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