Community Association Project Manager

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles.

• Develop strategy and process that drives additional bulk HOA sales opportunities.
• Collaborate with HOA sales management team to set up marketing opportunities on a nationwide scale.
• Produce incremental gain in bulk agreement prospects.
• Coordinate with field sales team to improve HOA homeowner’s customer experience.
• Coordinate with internal departments to develop policies and procedures to improve and define individual HOA homeowners sales process.
• Coordinate and plan with SSOs nationwide on upcoming HOA projects (new agreements and renewal upgrades).
• Manage and track progress of HOA projects.
• Works to ensure agreed upon timelines are met and projects come in at approved profitability.
• Assist SSOs outside of South Florida with HOA specific operational scenarios.
• Develop and maintain relationships with onsite HOA personnel from an operational level with nationwide HOAs.
• Improve service quality by recommending improved processes; identifying new products and
• service applications offered to the HOA communities.
• Other duties as assigned.

Education/Certification:

• Basic reading, writing and general math skills normally acquired through a high school diploma or equivalent.

Experience:

• Field sales experience as well as operational knowledge preferred.

Skills:

• Must be computer literate with the ability to learn various software applications.
• Knowledge of variety of systems for all solutions. (Burg, CCTV, Access & Fire)
• Must have organization and be able to analyze information accurately.
• Ability to be a team player; assist when help is needed; resolve conflict.
• Ability to communicate clearly, in person, writing, telephone or by e-mail.