Customer Service Representative I

Automatic Data Processing, Inc. (ADP) is one of the largest providers of business processing and cloud-based solutions – including payroll, talent management, human resource management, benefits administration and time and attendance – to employers and automotive dealerships around the world. We build configurable solutions that can fit your organization's unique goals and increase your productivity.

ADP is hiring a Customer Service Specialist I. In this position, you’ll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You’ll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.

* Provide Tier 1 customer support * Respond to basic inquiries regarding ADP products * Answer non-technical questions * Conduct correspondence with customers and representatives * Leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities

**Qualifications Required:** * High School diploma * No previous experience required **Preferred Qualifications:** * Bachelor’s degree Prefered * Strong client relationship and interpersonal skills * Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards * Demonstrated ability to learn and apply basic concepts in new situations * Organizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner * Ability to collaborate and work in a team environment as well as work independently and make sound decisions