Front End Manager

Lawn and Garden Sales

(Rock Springs, Wyoming)
Full Time Part Time
Job Posting Details
About Lawn and Garden Sales
Ace Hardware was founded in 1924 by Richard Hesse, E. Gunnard Lindquist, Frank Burke, Oscar Fisher, and William Stauber in Chicago, Illinois. Ace Hardware, incorporated in 1927 as Ace Stores Inc., was founded to provide a centralized purchasing organization to supply the founders' and members' stores.
Summary
The Front End Manager at Rock Springs Ace Hardware is responsible for ensuring amazing customer service and managing a team of cashiers.
Responsibilities
* Training and development of cashiers in technical aspects of their position and in delivering customer service in a friendly and professional manner * Develop contests and motivational ideas to challenge the cashiers * Ensure retail products are stocked on the front end for add on sales and impulse purchases * Respond to customer inquiries, orders and complaints * Quickly and effectively respond to customer traffic patterns by calling for additional cashiers when busy and utilizing slow times to maximize cashier productivity on projects, etc. * Back up cashier when business warrants * Accountability for cashier productivity and cash handling
Ideal Candidate
* Excellent communication skills to direct staff, implement store policies and serve customers * Superior teamwork and management skills * Ability to multi-task and meet deadlines * Friendly, outgoing and a desire to provide the highest level of customer service * Leadership by example and ability to motivate a team * Self starter and ability to work with minimal supervision

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