Travel Counselor

AAA (the American Automobile Association, Inc.) is a federation of affiliated automobile clubs. Each AAA club is an independent, not-for-profit organization, chartered and incorporated in its own state and controlled by its own Board of Directors.

As a AAA Travel Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members. Our Counselors are self-sufficient and self-motivated in order to succeed and possess world-wide travel knowledge while being able to work with high level of accuracy. Travel Counselors act as consultants, tailoring our AAA products and services to create unique and memorable vacation experiences. Products/Services Handled: Full Service International Cruise & Tour bookings; Air, Hotel, Car, & Rail ticketing; and all related Member Servicing (primary) - Membership Sales & Servicing (secondary).

Our preferred candidate will be a natural when it comes to strong interpersonal, presentation and consultative communication skills. The ability to cultivate relationships, identify the needs of our Members, and thrive in a sales culture is a must. Detailed knowledge of travel products and demonstrated skills in selling travel services (international and domestic) is required. This position also requires a High School Diploma or GED. Bilingual communication skills and/or Travel Institute certification as "CTA, CTC, or CTIE" are a plus.