Travel Agent Trainee - South San Diego Couty

AAA Automobile Club

(San Diego, California)
Full Time Travel Required
Job Posting Details
About AAA Automobile Club
AAA (the American Automobile Association, Inc.) is a federation of affiliated automobile clubs. Each AAA club is an independent, not-for-profit organization, chartered and incorporated in its own state and controlled by its own Board of Directors. In order to be affiliated with AAA, each club agrees to provide certain standard services to its own members, as well as members of other AAA clubs. The individual club owns the territory in which it resides, and membership is based on residence. Exact
Summary
For the right individual this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.
Responsibilities
* Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel * Eliminates the stress of planning a vacation for our members * Coordinates every aspect of a member's trip as if it were your own * Shares knowledge and expertise from personal experiences and/or education study trips * Develops long standing relationships with our members and builds referral and repeat business * Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations * Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals
Ideal Candidate
* You possess a high level of integrity * You are driven by sales and exceeding your goals * You enjoy the ability to control your compensation * Travel is not just a hobby or a wish, it's your passion * You are a creative thinker with strong problem-solving skills * You thrive in an environment where multi-tasking is your comfort zone * You are committed to developing your sales skills, knowledge and expertise * You have the ability to work independently and collaboratively as a team member * You are self-motivated and fully committed to building a profitable travel business * You are an effective communicator both orally and in writing, with solid listening skills * You are computer savvy with the ability to navigate between multiple systems and web browsers * You have a strong and very comfortable relationship with paperwork and you are very organized! **Additional requirements:** * You must have reliable attendance and good communication skills * A high school diploma is required, but we prefer a 2 or 4 year college degree * You need to be able to lift and move travel stock and other materials (up to 25lbs) * You must be available to work most Saturdays and some evenings to support goal achievement * You need to be able to pass comprehensive criminal background check and thorough hair sample drug screening * We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal oriented environment * We prepare all of our Travel Agent Trainees for their new role by ensuring their successful completion of our Travel Agents Trainee program which requires some travel for training * Our Agents are more likely to succeed if they are proficient with various internet search engines, Microsoft Office and the ability to quickly transition from one vendor system to another while typing at least 30WPM
Compensation and Working Conditions
Benefits Benefits included

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