Collections Representative

A-Line Staffing began in 2004 with just two of us – a father and son with 30 combined years of experience started the company out of a basement in Warren, Michigan. We started our company with just one placement, and continue to build the company and our relationships – one placement at a time.

This position manages the organization's account receivable assets by ensuring timely and accurate reimbursement for assigned therapies. The Collector systematically initiates collection calls and prepares collection letters in accordance with targeted goals and department policy; maintains bad debt at a percentage level of sales as outlined by department management; assures timely resolution of reimbursement appeals, resolves customer questions, resolves reimbursement discrepancies, and maintains customer assistance programs; prepares accounts receivable summaries and reviews.

* This position performs clerical/analytical activities for the reimbursement/collections managing account receivables by ensuring timely and accurate reimbursements for assigned therapies. * MUST be able to analyze and identify issues, then search for solutions. * Ability to follow directions. Ability to understand and document thorough and detailed notes on collection actions. * Good follow up skills. * Good telephone and computer skills. * Detail oriented. * Strong written, and verbal communication skills * Ability to analyze practical problems in a standardarized situation * Ability to interpret a variety of instructions and information in written and oral format * Strong interpersonal and organizational skills.

* Two or more years experience in collections highly preferred. MS Excel experience required. * MSAccess knowledge preferred. Two years reimbursement, insurance, or related work experience preferred; Customer Service focus; Pharmacy background a plus.